Customer reviews of Austin TX Cleaning Crew residential and commercial cleaning services in Austin, Texas. These are real reviews from verified customers — not summaries, not AI rewrites, not fake testimonials.
Real customers, real homes. Transcripts included below each video.
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Video transcript: "I've been using Austin TX Cleaning Crew for over a year now and honestly it's one of the best decisions I've made. They show up on time, every single time, which sounds basic but the last company I used canceled on me constantly. My house feels genuinely clean after they leave — not just surface wiped down. I have two dogs and they do such a thorough job with the pet hair. I would recommend them to anyone in Austin."
Posted April 12, 2025 · Google Review
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Video transcript: "We run a short-term rental and turnovers are everything. Austin TX Cleaning Crew is the only cleaning crew we trust between guests. They're fast, detailed, and communicate any issues they find — like when a guest left damage and they photographed it. That saved us in a dispute. The consistency is what keeps us coming back. Our guest ratings went from 4.6 stars to 4.9 after we switched to them."
Posted March 5, 2025 · Facebook Review
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Sourced from Google, Facebook, and Nextdoor. Shown in full — no edits, no cherry-picking.
After trying three other cleaning services in Austin that were inconsistent — different people each time, things getting missed — I found Austin TX Cleaning Crew and stuck with them. Same crew each visit, always on time, always detailed. They cleaned behind the stove and under the couch cushions without being asked. Highly recommend to anyone in South Austin.
February 14, 2025
Used Austin TX Cleaning Crew for a move-out clean on my downtown condo and the apartment was spotless. The property manager actually commented on how well it was done when she did the walkthrough. Got my full deposit back — $1,400. Worth every penny for the peace of mind.
March 28, 2025
Posted in the Northwest Hills group asking for cleaning recs and Austin TX Cleaning Crew came up multiple times. Tried them last month — now I have a recurring every-other-week appointment. The crew is friendly, professional, and extremely thorough. My bathrooms have never been this clean.
April 3, 2025
Running a small office (8 people) and office cleaning was always a headache with our previous vendor. Switched to Austin TX Cleaning Crew six months ago and it's been night and day. They show up when scheduled, they actually clean the refrigerator without being nagged, and the price is fair. The team lead communicates proactively if anything comes up.
January 19, 2025
We have a 4,000 sq ft house with three kids and two large dogs. I was skeptical anyone could actually get it truly clean. Austin TX Cleaning Crew does it in about 3.5 hours and the house smells amazing when we come back. The kids' bathroom — which I can only describe as a crime scene on a good day — comes out sparkling. Cannot recommend them enough.
April 20, 2025
I'm really particular about cleaning products because of allergies and Austin TX Cleaning Crew accommodated my request to use fragrance-free products without making it a big deal. They even reminded me on the rebooking confirmation that they had my product preference on file. That kind of attention to detail is rare and really appreciated.
March 11, 2025
First time using a cleaning service and I wasn't sure what to expect. Austin TX Cleaning Crew made it easy — booking was simple, they confirmed the day before, showed up on time, did a walkthrough with me afterward to make sure I was happy. Everything was perfect. Already booked monthly recurring.
February 28, 2025
Had them do a deep clean before hosting Thanksgiving for 30 people. My house went from 'lived-in chaos' to show-ready in one visit. They cleaned the oven, the baseboards, all the ceiling fans — things I always say I'll get to but never do. My mother-in-law complimented how clean the house was, which never happens. 10/10 would book again.
April 8, 2025
The owner actually responded to my inquiry within 20 minutes on a Sunday. The responsiveness alone sets Austin TX Cleaning Crew apart from everyone else I reached out to. The clean itself was excellent — thorough, professional, no issues. I've already recommended them to two neighbors.
January 5, 2025
With the rise of AI-generated fake reviews on YouTube and Google — often created by competitors without ever using the service — we've made it a priority to share our real customer reviews, in full, in their own words. Every review on this page was written by an actual Austin TX Cleaning Crew customer. If you've seen something about us that doesn't match your experience or our customers' experiences, contact us directly.
This site is owned and operated by Austin TX Cleaning Crew. Reviews are shared with customer permission and link to their original source where available. Visit our main website →
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